Hot Off the Press: MongoDB Launches Two New Books at MongoDB.local London

Raghu Viswanathan
September 25, 2023

It’s well known that developers today are facing immense demand to build new, modern applications at an accelerated pace. In fact, recent data from IDC predicts that by 2025 there will be a shortfall of 4 million developers. As the industry moves towards more complex and advanced technologies, developers remain the foundation – as well as the key – to expanding emerging, innovative technologies, from AI to IoT and other automation applications.

The skills required to develop these technologies are becoming increasingly specialized. In turn, the need for accessible resources, training, and education is only becoming more pressing.

That’s why we’re delighted to launch MongoDB Press – our very own official series of educational books – penned by a mix of our in-house experts and trusted industry voices, covering both technical and strategic topics.

We’re thrilled that our first two books of the series – Mastering MongoDB 7.0 and Practical MongoDB Aggregations – will be launched at MongoDB .local London 2023.

Practical MongoDB Aggregations was written by our very own Executive Solutions Architect, Paul Done, and is intended for developers with a baseline understanding of the MongoDB Aggregation Framework. The book will allow readers to learn more about building aggregation pipelines. You can get 20% off now by visiting mongodb.com/books. Attendees at MongoDB .local London will be able to get signed copies of the book while supplies last

Mastering MongoDB 7.0 is available for pre-order and was written by a team of MongoDB experts. It provides a deep-dive into the latest features of MongoDB. By the end of the book, readers will have gained the practical understanding required to design, develop, administer, and scale MongoDB-based database applications, both on-premises and on the cloud.

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Being Latine in Tech: Two MongoDB Employees Share Their Advice on Building Careers in Engineering

Ashley Naranjo and Martin Bajana, members of MongoDB’s employee resource group QueLatine, share their career journeys and offer insight into how other members of the Latine community can build careers in tech. Jackie Denner: How did you make your way into the tech industry? Ashley Naranjo: I am a first-generation Latina with a passion for Information Technology and a knack for problem-solving. After graduating early from high school, I embarked on a career in Nursing. I chose Nursing initially because I wanted to make a difference and help others, but my path took an unexpected turn when COVID-19 reshaped our world. In light of the circumstances, I reevaluated my options and decided to seize an opportunity with a program called Year Up . During the intensive six-month training and deployment phase, I not only completed rigorous coursework but also obtained IT Google Coursera certifications and actively pursued CompTIA certifications. This experience allowed me to secure an internship at Meta (Facebook) as an Enterprise Operation IT Support Tech, where my love for technology blossomed. During my time at Meta, I had the privilege of assisting diverse Meta users worldwide with a wide range of technical issues, including troubleshooting, software and hardware support, internal access permissions, and more. The exposure to a global tech environment further fueled my passion for the field. When my internship concluded, I was offered a 1-year contract role with Meta to continue my work as a support tech for the same team. Throughout that year, I immersed myself in all aspects of technology, maximizing my learning opportunities and applying my networking skills. As time went on, I knew I needed a new challenge. This led me to embark on a search for an exciting role, which eventually brought me to MongoDB. I am passionate about driving technological innovation, and MongoDB is a place where I can make an impact. Martin Bajana: My interest in technology stems from a variety of sources. From a young age, I developed a strong passion for video games and exploring new technologies. Whether it was experimenting with the latest gaming consoles or delving into computer hardware, I relished the opportunity to learn and understand the inner workings of these technologies. In school, I discovered my affinity for mathematics, which further solidified my decision to pursue a career in the tech industry. Choosing to study computer science in college was a natural progression for me, as it allowed me to combine my love for technology with my aptitude for problem-solving. After completing my education, I was recruited by Verizon, where I worked on front-end applications and Android development. Although the transition was initially challenging, I persevered and regained my confidence. It was during this period that I realized a career in technology was my long-term aspiration. Throughout my tenure at Verizon, I embraced opportunities to work across various teams, acquiring valuable experience and honing my skills. Eventually, I made the decision to join MongoDB, which has provided me with an enriching journey and the chance to shape my career in the tech industry. JD: Have there been any challenges you've faced throughout your career? AN: Imposter syndrome has been a significant challenge for me throughout my career, and it's something I still deal with to this day. When surrounded by my talented colleagues, I would often compare myself to them and focus on my perceived weaknesses and flaws, leading to a lack of self-confidence. However, I tackled this issue by addressing my feelings with my manager. Her support and guidance helped me realize my own potential and acknowledge my accomplishments. Maintaining a positive mindset has enabled me to view myself as a competent engineer and recognize the value I bring to my team. I have learned to take ownership of my successes and embrace opportunities for growth. Stepping out of my comfort zone has become a regular practice, as personal and professional development often stems from embracing challenges and discomfort. By giving myself permission to take up space and be confident in my abilities, I have been able to overcome imposter syndrome and continue to thrive in my role. MB: I have been fortunate enough to work for companies and teams that value and respect me for the work I deliver. Being in the tech industry and growing up in a culturally diverse region of the country, I have had exposure to individuals from various backgrounds and identities, which has made me more comfortable as a Latinx individual in the industry. My personal goal is to promote a work environment where everyone is judged based on the contributions they bring to the team, rather than their identity. I believe in supporting and respecting the identities of my peers and coworkers while fostering a culture of inclusivity and equality. JD: How has MongoDB supported your career growth and development? AN: In my time working at MongoDB, I have experienced exceptional support that has greatly contributed to my professional development and growth. As an engineer at MongoDB, I have been provided with numerous opportunities to expand my knowledge and skills through participation in tech talks, hackathons, and continuous learning about emerging technologies. I am grateful for the proactive approach taken by my manager and team leaders in fostering my growth as an engineer. Additionally, MongoDB's commitment to diversity and inclusion is evident through the company's DEI initiatives. Platforms like our employee resource group “QueLatine” have made me feel a stronger sense of connection and belonging, particularly among my Latinx peers. By recognizing the power of our diverse backgrounds and experiences, MongoDB empowers us to have a meaningful impact in the industry. MB: I have experienced full support from my leader since day one. They have proactively sought to understand my career goals and have helped me create a clear career path to achieve those goals. This level of support has enabled me to take on challenging projects and initiatives within the company, allowing me to grow and develop in my career. Furthermore, MongoDB offers a wealth of learning and development resources to its employees, which I have fully utilized to continue learning and growing my skill set. JD: What is your advice for other Latines who want to begin careers in tech? AN: Having made a significant career change myself, I can empathize with the challenges that come with exploring new paths, particularly in the tech industry. As a Latina in tech, I feel a strong desire to encourage and raise awareness within our community about the incredible resources and opportunities that are available to us. My advice to others who may be considering a similar journey is to prioritize the continuous development of your technical skills, actively seek out mentoring opportunities, push yourself beyond your comfort zone by honing your networking abilities, and most importantly, believe in yourself and your ability to achieve great things! MB: Navigating the vast world of technology can certainly be overwhelming, but it's important not to fear feeling lost. Even after 12 years in this career, there are still days where I come across something I've never heard of before. Fortunately, we live in a world abundant with resources for continuous learning. My advice is to take the time to explore and ask questions. Seek out open-source projects that you can contribute to, and connect with other professionals in the tech industry who can share their experiences and provide guidance. Additionally, taking advantage of hackathons and other tech events can expose you to new technologies and ideas. Don't be afraid to make mistakes, and most importantly, don't give up! Join us in transforming the way developers work with data. Build your tech career at MongoDB .

September 20, 2023
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Better Digital Banking Experiences with AI and MongoDB

Interactive banking represents a new era in financial services where customers engage with digital platforms that anticipate, understand, and meet their needs in real-time. This approach encompasses AI-driven technologies such as chatbots, virtual assistants, and predictive analytics that allow banks to enhance digital self-service while delivering personalized, context-aware interactions. According to Accenture’s 2023 consumer banking study , 44% of consumers aged 18-44 reported difficulty accessing human support when needed, underscoring the demand for more responsive digital solutions that help bridge this gap between customers and financial services. Generative AI technologies like chatbots and virtual assistants can fill this need by instantly addressing inquiries, providing tailored financial advice, and anticipating future needs. This shift has tremendous growth potential; the global chatbot market is expected to grow at a CAGR of 23.3% from 2023 to 2030 , with the financial sector experiencing the fastest growth rate of 24.0%. This shift is more than just a convenience; it aims to create a smarter, more engaging, and intuitive banking journey for every user. Simplifying self-service banking with AI Navigating daily banking activities like transfers, payments, and withdrawals can often raise immediate questions for customers: “Can I overdraft my account?” “What will the penalties be?” or “How can I avoid these fees?” While the answers usually lie within the bank’s terms and conditions, these documents are often dense, complex, and overwhelming for the average user. At the same time, customers value their independence and want to handle their banking needs through self-service channels, but wading through extensive fine print isn't what they signed up for. By integrating AI-driven advisors into the digital banking experience, banks can provide a seamless, in-app solution that delivers instant, relevant answers. This removes the need for customers to leave the app to sift through pages of bank documentation in search of answers, or worse, endure the inconvenience of calling customer service. The result is a smoother and user-friendly interaction, where customers feel supported in their self-service journey, free from the frustration of navigating traditional, cumbersome information sources. The entire experience remains within the application, enhancing convenience and efficiency. Solution overview This AI-driven solution enhances the self-service experience in digital banking by applying Retrieval-Augmented Generation (RAG) principles, which combine the power of generative AI with reliable information retrieval, ensuring that the chatbot provides accurate, contextually relevant responses. The approach begins by processing dense, text-heavy documents, like terms and conditions, often the source of customer inquiries. These documents are divided into smaller, manageable chunks vectorized to create searchable data representations. Storing these vectorized chunks in MongoDB Atlas allows for efficient querying using MongoDB Atlas Vector Search , making it possible to instantly retrieve relevant information based on the customer’s question. Figure 1: Detailed solution architecture When a customer inputs a question in the banking app, the system quickly identifies and retrieves the most relevant chunks using semantic search. The AI then uses this information to generate clear, contextually relevant answers within the app, enabling a smooth, frustration-free experience without requiring customers to sift through dense documents or contact support. Figure 2: Leafy Bank mock-up chatbot in action How MongoDB supports AI-driven banking solutions MongoDB offers unique capabilities that empower financial institutions to build and scale AI-driven applications. Unified data model for flexibility: MongoDB’s flexible document model unifies structured and unstructured data, creating a consistent dataset that enhances the AI’s ability to understand and respond to complex queries. This model enables financial institutions to store and manage customer data, transaction history, and document content within a single system, streamlining interactions and making AI responses more contextually relevant. Vector search for enhanced querying: MongoDB Atlas Vector Search makes it easy to perform semantic searches on vectorized document chunks, quickly retrieving the most relevant information to answer user questions. This capability allows the AI to find precise answers within dense documents, enhancing the self-service experience for customers. Scalable integration with AI models: MongoDB is designed to work seamlessly with leading AI frameworks, allowing banks to integrate and scale AI applications quickly and efficiently. By aligning MongoDB Atlas with cloud-based LLM providers, banks can use the best tools available to interpret and respond to customer queries accurately, meeting demand with responsive, real-time answers. High performance and cost efficiency: MongoDB’s multi-cloud, developer-friendly platform allows financial institutions to innovate without costly infrastructure changes. It’s built to scale as data and AI needs to grow, ensuring banks can continually improve the customer experience with minimal disruptions. MongoDB’s built-in scalability allows banks to expand their AI capabilities effortlessly, offering a future-proof foundation for digital banking. Building future-proof applications Implementing generative AI presents several advantages, not only for end-users of the interactive banking applications but also for financial institutions: Enhanced user experience encourages customer satisfaction, ensures retention, boosts reputation, and reduces customer turnover while unlocking new opportunities for cross-selling and up-selling to increase revenue, drive growth and elevate customer value. Moreover, adopting AI-driven initiatives prepares the groundwork for businesses to develop innovative, creative, and future-proof applications to address customer needs and upgrade business applications with features that are shaping the industry and will continue to do so, here are some examples: Summarize and categorize transactional information by powering applications with MongoDB’s Real-Time Analytics . Understand and find trends based on customer behavior that could positively impact and leverage fraud prevention , anti-money laundering (AML) , and credit card application (just to mention a few). Offering investing, budgeting, and loan assessments through AI-powered conversational banking experience. In today’s data-driven world, companies face increasing pressure to stay ahead of rapid technological advancements and ever-evolving customer demands. Now more than ever, businesses must deliver intuitive, robust, and high-performing services through their applications to remain competitive and meet user expectations. Luckily, MongoDB provides businesses with comprehensive reference architectures for building generative AI applications, an end-to-end technology stack that includes integrations with leading technology providers, professional services, and a coordinated support system through the MongoDB AI Applications Program (MAAP) . By building AI-enriched applications with the leading multi-cloud developer data platform, companies can leverage low-cost, efficient solutions through MongoDB’s flexible and scalable document model which empowers businesses to unify real-time, operational, unstructured, and AI-related data, extending and customizing their applications to seize upcoming technological opportunities. Check out these additional resources to get started on your AI journey with MongoDB: How Leading Industries are Transforming with AI and MongoDB Atlas - E-book Our Solutions Library is where you can learn about different use cases for gen AI and other interesting topics that are applied to financial services and many other industries.

November 26, 2024