Samsung Knox and MongoDB Join Forces to Secure the Future of Mobile Devices

MongoDB
December 11, 2023

In today's fast-paced and ever-evolving digital landscape, the need for robust and comprehensive security solutions has never been more important. Launched in 2013, Samsung Knox—the mobile device security platform from Samsung Electronics Mobile Experience (MX)— has set the standard for protecting business and enterprise devices, providing an unparalleled level of control from the application level down to the hardware.

A presentation by Eunjoo Kim from Samsung Electronics MX at MongoDB.local Seoul 2023, outlined how the team is using MongoDB for the Samsung Knox Cloud solutions.

The backbone of innovation

The security platform’s mission is to ensure that business and enterprise customers can operate seamlessly without the threat of data breaches and cyberattacks. Since introduced in 2013, Knox has secured over 1 billion Samsung devices and is used to manage over 70 million devices. Trusted around the world, Knox has helped over 30,000 businesses achieve their goals at a global scale.

Eunjoo Kim, Samsung Electronics' MX division

As technology evolves, the platform team is committed to building an agile and rapid development environment with a microservices-oriented architecture to introduce new services. Starting in 2019, it has been using MongoDB to power its cutting-edge cloud-based platform.

With MongoDB's powerful database capabilities, the platform has facilitated fast and efficient development across its dozens of MongoDB clusters worldwide. The synergy between the two companies enables Samsung’s development and operations teams to seamlessly build new microservices on top of MongoDB to solve new security challenges.

Boosting developers' efficiency

The infrastructure for Samsung Knox spans European and US regions, requiring a robust cluster management system. Using a replica set structure built on AWS EC2 instances and powered by MongoDB Enterprise Advanced, the team found a seamless architecture to provide better performance for local users and more resilience across regions.

MongoDB Enterprise Advanced provides the Samsung Knox team with a comprehensive set of tools and features, including monitoring, real-time analytics, profiles, alerts, backups, maintenance, index manager, account manager, and more.

"MongoDB Enterprise Advanced plays a critical role in securing the enterprise database infrastructure, ensuring smooth operations, and resolving issues quickly. What's more, all of these features are easily accessible and manageable through a web interface," says Eunjoo Kim. "MongoDB Ops Manager and the replica set structure result in a robust and easy-to-manage disaster recovery (DR) strategy, which is essential for enterprise services."

All-around support for seamless migration

Significant growth for Samsung Knox introduced new challenges. For example, the need to accommodate additional data such as IMEI numbers to support dual SIM cards in Samsung devices was a critical hurdle for developers. It required a major update to their existing device collection document, a task that could potentially add complexity to operations and development.

To seamlessly deploy these new features into their existing security services, the team needed schema versioning patterns to quickly create new fields and update applications. MongoDB allowed the team to easily adapt their application logic to accommodate new data fields for the latest services. This approach also allowed them to control the pace of application migration and stabilize the process without disrupting their day-to-day operations and development efforts.

Samsung Knox didn't go on this journey alone. MongoDB University, a free online education platform with hands-on courses, has been a key asset. It provides a wealth of knowledge on data modeling, as well as many other practical methods, including schema versioning techniques, that developers can use when working with MongoDB.

"This resource simplifies the process of learning and using MongoDB, making it an invaluable tool for both new and experienced developers," emphasizes Eunjoo Kim. "With MongoDB University, we have been able to equip our team with the insights and skills required to realize the full potential of MongoDB and ensure successful adaptation to their evolving needs."

Collaborative future with MongoDB

Samsung Knox plans to continue working with MongoDB, not only in its technical infrastructure but also within its internal developer community. "Our team is focusing on spreading MongoDB knowledge among our developers. This means a deeper, company-wide understanding and use of MongoDB," says Eunjoo Kim.

As the business expands and workloads become more complex, Samsung Knox is committed to working closely with MongoDB to stay at the forefront of providing security products and solutions that protect every device user.

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The energy in Vietnam’s cities is frenetic as millions of people navigate the busy streets with determination and purpose. Much of this traffic is driven by e-commerce, with food and parcel deliveries perched on the back of the country’s countless motorcycles or in cars and trucks. In the first quarter of 2024, online spending in Vietnam grew a staggering 79% over the previous year. Explosive growth like this is expected to continue, raising the industry’s value to $32 billion by 2025 , with 70% of the country’s 100 million population making e-commerce transactions . With massive numbers like this, in logistics, efficiency is king. The high customer expectations for rapid deliveries drive companies like Ahamove to innovate their way to seamless operations with cloud technology. Ahamove is Vietnam’s largest on-demand delivery company, handling more than 200,000 e-commerce, food, and warehouse deliveries daily, with 100,000 drivers and riders plying the streets nationwide. The logistics leader serves a network of more than 300,000 merchants, including regional e-commerce giants like Lazada and Shopee, as well as nationwide supermarket chains and small restaurants. The stakes are high for all involved, so maximizing efficiency is of utmost importance. Innovating to make scale count Online shoppers’ behavior is rarely predictable, and to cope with sudden spikes in daily delivery demand, Ahamove needed to efficiently scale up its operations to enhance customer and end-user satisfaction. Moving to MongoDB Atlas on Amazon Web Services (AWS) in 2019, Ahamove fundamentally changed its ability to meet the rising demand for deliveries and new services that please e-commerce providers, online shoppers, and diners. 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Meanwhile, the versatility of MongoDB’s developer data platform empowers Ahamove to store its operational data, metadata, and vector embeddings on MongoDB Atlas and seamlessly use Atlas Vector Search to index, retrieve, and build performant generative artificial intelligence (AI) applications. AI evolution Powered by MongoDB Atlas , Ahamove is transforming Vietnam’s e-commerce industry with innovations like instant order matching, real-time GPS vehicle tracking, generative AI chatbots, and services like driver rating and variable delivery times, all available 24 hours a day, seven days a week. In addition to traffic, Vietnam is also famous for its excellent street food. Recognizing the importance of the country’s rapidly growing food and beverage (F&B) industry, which is projected to be worth more than US$27.3 billion in 2024 , Ahamove decided to help Vietnam’s small food vendors benefit from the e-commerce boom gripping the country. 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How AhaFood AI chatbot automate food order journey “Vietnam’s e-commerce industry is growing rapidly as more people turn to their mobile devices to purchase goods and services,” added Ta. “With MongoDB, we meet this customer need for new purchase experiences with innovative services like generative AI chatbots and faster delivery times.” Anticipated to achieve 10% of food deliveries at Da Nang market and take the solution nationwide in the first half of 2025, AhaFood.AI - Ahamove’s latest initiative, also provides personalized dish recommendations based on consumer demographics, budgets, or historical preferences, helping people find and order their favorite food faster. Moreover, merchants receive timely notifications of incoming orders via the AhaMerchant web portal, allowing them to start preparing dishes earlier. AhaFood.AI also collects and securely stores users’ delivery addresses and phone numbers, ensuring better driver assignment and fulfilling food orders in less than 15 minutes. “Adopting MongoDB Atlas was one of the best decisions we’ve ever made for Ahamove, allowing us to build an effective infrastructure that can scale with growing demand and deliver a better experience for our drivers and customers,” said Ngon Pham, CEO, Ahamove. “Generative AI will significantly disrupt the e-commerce and food industry, and with MongoDB Vector Search we can rapidly build new solutions using the latest database and AI technology.” The vibrant atmosphere of Vietnam's bustling cities is part of the country's charm. Rather than seeking to bring calm to this energy, Vietnam thrives on it. Focusing on improving efficiency and supporting street food vendors in lively urban areas with cloud technology will benefit all. Learn how to build AI applications with MongoDB Atlas . Head over to our quick-start guide to get started with Atlas Vector Search today.

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