Hi @Dhamodharan_23277 and welcome to MongoDB community forums!!
In order to understand the error in depth, could you help me with the below information:
1.
The IP address that is mentions here, is this a public IP or a Private IP address for the service?
2. Are you able to connect from the remote shell server?
3. Can you ping the IP address from the remote server mentioned above and confirm if you are able to connect?
4. Does this timeout happens in all the login or does it happen under certain circumstances. ?
You can also refer to the below related post for more informations.
Regards
Aasawari