Using AI to increase customer lifetime value
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Your customers are making the extraordinary investment of calling or chatting with your business. We will show you how Agmeta and MongoDB help you find the customer centric CSAT for 100% of interactions without any surveys. Then we leverage other customer data to show which customers are at risk of churn, and where you can upsell; all of this is in an easy to consume, timely and very actionable way.