Troubleshooting
This version of the documentation is archived and no longer supported. View the current documentation to learn how to upgrade your version of the MongoDB Ops Manager.
This document provides advice for troubleshooting problems with Ops Manager.
For resolutions to alert conditions, see also Resolve Alerts.
- Getting Started Checklist
- Fix connectivity, authentication, and agent issues.
- Authentication
- Fix issues with authentication and 2FA.
- Automation
- Fix issues with Ops Manager automation.
- Monitoring
- Fix issues with alerts, deployments, and projects.
- Backup
- Fix issues with backing up and restoring data.
- Kubernetes Operator
- Fix issues with the MongoDB Enterprise Kubernetes Operator.
- Upgrades
- Fix issues with upgrading high availability instances of Ops Manager.
- Hosts
- Fix issues with hardware, software and networking.