Configure Alert Settings

Navigate to the Alerts page for your organization.

1. If it is not already displayed, select your desired organization from the Organizations menu in the navigation bar.

2. Click Alerts in the sidebar.

Choose whether to create a new alert setting or clone an existing one.

To create a new alert:

1. Click Add Alert.

To clone an existing alert setting:

1. Click the Alert Settings tab.

2. Locate the alert setting you want to clone.

3. Click then Clone in that alert setting's row.

Choose the Target.

Click User or Billing under Select a Target.

Choose the Condition.

Select the Notification Method.

Under the Add Notification Method heading, click the button for the particular notification method you want to use.

Click Save.

Navigate to the Alerts page for your project.

1. If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.

2. If it is not already displayed, select your desired project from the Projects menu in the navigation bar.

3. Click the Project Alerts icon in the navigation bar, or click Alerts in the sidebar.

Choose whether to create a new alert setting or clone an existing one.

To create a new alert without cloning an existing setting:

1. Click Add.

2. Select New Alert.

To clone an existing alert setting:

1. Click the Alert Settings tab.

2. Locate the alert setting you want to clone.

3. Click then Clone in that alert setting's row.

Select the condition that triggers the alert.

In the Alert if section, select the target component and the condition. To learn more about alert conditions, see Alert Event Types.

Optional: Apply the alert only to specific targets.

If the options in the For section are available, you can optionally filter the alert to apply only to a subset of the targets. The filter uses a logical OR operator between each condition.

The matches field can use regular expressions.

Select the alert recipients and delivery methods.

In the Send to section:

1. (Optional) To help reduce the false positives that Ops Manager sends, in the send if condition lasts at least field, specify the minutes to elapse before the condition sends the alert. The next alert check that runs after the specified time elapses sends the alert.

2. (Optional) In the resend after field, specify the minutes to elapse before the condition resends the alert.

3. Click Add and select from the options described in the following table.

   Which alert notification methods can be set depend on the scope of the alert:

   Project alerts

   Apply to one or more individual Organizations and Projects only.

   Global alerts

   Apply to all Organizations and Projects.

   System alerts

   Apply to the health of Ops Manager and its backing databases.

   The alert notifications methods are as follows:

   Notification Method	Project	Global	System	Description
   Ops Manager Project				Sends the alert by email or text message to users with specific roles in the Project. Select the Project roles that should receive the alerts from the Select Role(s) check boxes or select All Roles for all users in the Project to receive the alert. Select SMS to send these alerts to the mobile number configured for each Ops Manager Project user in their Account page. Select Email to send these alerts to the email address configured for each Ops Manager Project user in their Account page. Email is checked by default.
   Ops Manager Organization				Sends the alert by email or text message to users with specific roles in the Organization. Select the Organization roles that should receive the alerts from the Select Role(s) check boxes or select All Roles for all users in the Organization to receive the alert. Select SMS to send these alerts to the mobile number configured for each Ops Manager Organization user in their Account page. Select Email to send these alerts to the email address configured for each Ops Manager Organization user in their Account page. Email is checked by default.
   Ops Manager User				Sends the alert to a Ops Manager user, either by email or text message. Select SMS to send these alerts to the mobile number configured for the Ops Manager user's account. Select Email to send these alerts to the email address configured for the Ops Manager user's account. Email is checked by default.
   Ops Manager Team				Sends the alert to a Ops Manager user, either by email or text message. Select SMS to send these alerts to the mobile number configured for the Ops Manager user's account. Select Email to send these alerts to the email address configured for the Ops Manager user's account. Email is checked by default.
   SNMP Host				Specify the hostname that will receive the v2c trap on standard port 162. The MIB file for SNMP is available for download. Important Ops Manager 6.0.0 deprecates SNMP alerts. Ops Manager 7.0.0 will not include SNMP alerts. To learn more about other alert options, see Third-Party Service Integrations.
   Email				Sends the alert to a specified email address.
   SMS				Sends the alert to a phone number. Ops Manager removes all letters and punctuation except the +. For international (non-U.S.) phone numbers, format phone numbers using the E.164 standard. For example, for New Zealand, enter +64 before the phone number. Ops Manager uses the U.S.-based Twilio to send text messages. If you want to use a non-U.S. phone number, try using a Google Voice phone number. Configure Ops Manager for Twilio integration to use SMS.
   HipChat				Sends the alert to a HipChat room message stream. Enter the HipChat room name and API token.
   Slack				Sends the alert to a Slack channel in the authorized Slack workplace for the Organization. Enter the channel name and either an API token or a Bot token. To create an API token, see the API page in your Slack account. To learn more about Bot users in Slack, see the Slack documentation.
   PagerDuty				Sends the alert to a PagerDuty account. Enter only the PagerDuty integration key. Define escalation rules and alert assignments directly in PagerDuty. Acknowledge PagerDuty alerts from the PagerDuty dashboard. PagerDuty decommissioned their REST API v1 key in October 2018. If you have a v1 key, you can continue to use that key with Ops Manager. All new PagerDuty keys use their REST API v2, but Ops Manager does not support their v2 keys. If you don't have their REST API v1 key, use the PagerDuty Events API v1 instead.
   Webhook				Sends an HTTP POST request to an endpoint for programmatic processing. The request body contains a JSON document that uses the same format as the Ops Manager API Alerts resource. To configure this option, configure the Webhook settings on the Project Settings page. To use this method at the Global level: Navigate to the Ops Manager Config Miscellaneous tab of the Administration console. Update the Webhook URL and Webhook Secret settings. Ops Manager adds a request header called X-MMS-Event to distinguish between various alert states. The possible values for this header are: alert.open The alert was just opened. alert.close The alert was resolved. alert.update A previously opened alert is still open. alert.acknowledge The alert was acknowledged. alert.cancel The alert became invalid and was canceled. alert.inform Represents an informational alert, which is a point-in-time event, such as "Primary Elected." If you specify a key in the Webhook Secret field, MongoDB Ops Manager adds the X-MMS-Signature request header. This header contains the base64-encoded HMAC-SHA-1 signature of the request body. MongoDB Ops Manager creates the signature using the provided secret.
   Datadog				Sends the alert to a Datadog account as a Datadog event. When the alert first opens, Ops Manager sends the alert as an "error" event. Subsequent updates are sent as "info" events. When the alert closes, Ops Manager sends a "success" event. If prompted, enter your DataDog API key under API Key and click Validate Datadog API Key. Find your DataDog API Key in your Datadog account.
   Administrators				Sends the alert to the email address specified in the Admin Email Address field in the Ops Manager configuration options.
   Global Alerts Summary Email				Sends a summary email of all global alerts to the specified email address.

Click Save.

Navigate to Alert Settings.

1. If it is not already displayed, select your desired organization from the Organizations menu in the navigation bar.

2. Click Alerts in the sidebar.

1. Click the Alert Settings tab.

Choose the alert setting to delete.

1. On the row for a specific alert, click then Delete.

2. Click Delete in the Delete Alert modal or click Cancel to leave the alert as configured.

   Note

   If you have not logged in within the five minutes of pushing Delete, you need to re-enter your password, then click Delete again.

Navigate to the Alert Settings tab.

1. If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.

2. If it is not already displayed, select your desired project from the Projects menu in the navigation bar.

3. Click the Project Alerts icon in the navigation bar, or click Alerts in the sidebar.

1. Click the Alert Settings tab.

Choose the alert setting to delete.

1. On the row for a specific alert, click then Delete.

2. Click Confirm in the Confirm Delete modal or click Cancel to leave the alert as configured.

Navigate to Alert Settings.

1. If it is not already displayed, select your desired organization from the Organizations menu in the navigation bar.

2. Click Alerts in the sidebar.

1. Click the Alert Settings tab.

Choose the alert setting to disable.

On the row for a specific alert, click then Disable.

Click then Enable to re-enable the alert at any time.

Navigate to the Alert Settings tab.

1. If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.

2. If it is not already displayed, select your desired project from the Projects menu in the navigation bar.

3. Click the Project Alerts icon in the navigation bar, or click Alerts in the sidebar.

1. Click the Alert Settings tab.

Choose the alert setting to disable.

On the row for a specific alert, click then Disable.

Navigate to the Alert Settings tab.

1. If it is not already displayed, select your desired organization from the Organizations menu in the navigation bar.

2. Click Alerts in the sidebar.

1. Click the Alert Settings tab.

On the line listing the alert configuration, click the ellipsis icon and select History.

Ops Manager displays the history of changes to the alert configuration.

Navigate to the Alert Settings tab.

1. If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.

2. If it is not already displayed, select your desired project from the Projects menu in the navigation bar.

3. Click the Project Alerts icon in the navigation bar, or click Alerts in the sidebar.

1. Click the Alert Settings tab.

Click either the Active Alerts or Deleted Alerts filter, depending on the configuration's status.

On the line listing the alert configuration, click the ellipsis icon and select History.

Ops Manager displays the history of changes to the alert configuration.