Earning and maintaining customer trust is paramount for us, and we are committed to helping affected customers successfully transition to alternative solutions.
Affected MongoDB features will end support and be removed on September 30, 2025. These features are:
The following feature will end support and be removed before September 30, 2024:
Customers should utilize the following resources as guidance for moving off these features:
Please contact our support team through the MongoDB Support Portal or your Account Executive.
We create products and features for customers where we see gaps in capabilities in the broader market. As new ecosystems in the market emerge that offer solutions that meet some of those needs—including offerings from MongoDB’s ecosystem of more than 1,000 partners—we frequently check in with customers to inform what areas of our product strategy we should prioritize.
We prioritize our investments into products and services based on the feedback we’re hearing from customers and adjust our product strategy to meet their needs. This includes significant investment in continuing to make MongoDB the most secure, durable, available, and performant developer data platform for building modern applications.
What alternatives are available to me?To identify the best alternative for your unique use case, please contact our support team through the MongoDB Support Portal or reach out to your Account Executive. Our team is dedicated to continuing to develop resources to help you navigate this migration process.
For non-support customers, use the chat feature when logged into MongoDB Atlas for guidance and resource links.
Some alternatives already exist for HTTPS Endpoints and Data API, which are more mature and fully integrated with MongoDB. AWS Lambda, Azure Functions, and Google Cloud Functions, amongst others, offer various full-featured serverless functions that can integrate with your MongoDB instances. Learn more.
Regarding Atlas Device Sync, some of our partners, such as Ditto and PowerSync, are already working on integrations to make it easier for you to replace this SDK. Other partners also have similar offerings that integrate well with MongoDB (AWS AppSync, HiveMQ, Ably). Explore the list of alternative providers. We expect to announce additional partner alternatives in the near future.
What will happen to these features when they reach end-of-life?We recognize that these features are integral to many of our customers’ products and services, and some may need additional time and support to move to an alternative solution. Rest assured, we will be checking in with our customers on their migration progress and are committed to working with each of you on a path forward. If you anticipate difficulty meeting this timeline, please contact us through our MongoDB Support Portal, reach out to your Account Executive, or leverage the in-Atlas chat feature when logged in for guidance and resource links.
What happens if I need more time to move to an alternative?If you feel that you need more time, please reach out to your account executive, MongoDB Support Portal, or if you are not a subscription customer, please use the chat feature when logged into MongoDB Atlas.
Are you providing customers the help they need with migration through professional services or your partner network?Customers can engage with MongoDB Professional Services for hands-on assistance. Our vast partner network—from systems integrators to technology providers—help many customers with unique needs, including technology selection for existing architectures.
How can customers trust that you won’t deprecate additional MongoDB features?At this time, we have no further plans to deprecate any features and we are committed to continuing to listen to your feedback about the products and services that are most important to you in order to build the best possible technology to help our customers innovate for the future.
Why are you no longer investing in features for mobile and edge use cases that you talked about throughout last year?We spoke to customers about how they were building applications for mobile and edge architectures, and in many cases, they had specific requirements in mind that required a level of self-managed control that our fully managed service did not provide, or were looking at offerings from companies that offer more targeted solutions for these use cases. We realized that partnering with companies that provide these features will give our customers a best of both worlds experience—with the level of specialization and focus that these partners can bring and a modern, globally distributed operational database in the cloud.
What can customers expect from MongoDB going forward?We continue to invest heavily in our core, globally distributed, operational database, including ensuring it remains the most widely available database that can run across cloud providers simultaneously. We are also continuously making enhancements to its underlying architecture to provide the best possible experience building and running the types of modern applications underpinned by the security, durability, availability, and performance customers demand. Our investments also include data services for building these types of applications like Atlas Search, Atlas Vector Search, Atlas Stream Processing.