User experience (UX) research helps us understand the needs, goals, expectations, and pain points that we can address with MongoDB products and services.
A research panel is a database of people we can reach out to when we need to test products or services or explore challenges with our current offerings. The information is secure and never shared outside MongoDB.
You! We're looking for all types of current, past, or prospective MongoDB users to join our panel so we can get a broad range of perspectives.
Participation is completely voluntary. You can participate in as many or as few studies as you receive. Some are asychronous and some are scheduled video calls. Most studies take about 15-60 minutes, with times that span business hours across the globe.
We'll reach out to invite you by email from a MongoDB email address when a study is available. This could be within days of joining but shouldn't happen more than once a month. As always, you can ignore any invitation and wait for another the better suits your interest and availability.
Research studies vary, but typically most are video calls where we'll ask about your experiences with a product, have you explore a new design, and understand more about your workflow. Other studies may be a survey or request to explore and test a new idea on your own time. We'll let you know what to expect and how to prepare when you're invited to participate.
Our research studies are often more targeted and topical opportunities to gather feedback. Submit any-time feedback or suggest improvements on any of our products and services at the MongoDB Feedback Engine.
All information in your panel profile is confidential and shared only among select members of our Product team. Your opinions and feedback during the study will be anonymized to protect your privacy. If you have any questions, you can view our privacy policy at the link here. https://www.mongodb.com/legal/privacy-policy
Email uxresearch@mongodb.com with the subject "Update Profile" and the changes you want us to make. Periodically, we may issue small surveys to help to refresh your profile to ensure you're receiving the invitations that are most relevant to you.
Yes! You can choose to unsubscribe from any invitation you receive or email uxresearch@mongodb.com with the subject line: Opt Out.