So I have a bunch of pending and unconfirmed users in the App Users section of my app. But I can’t seem to delete them. This is under the Pending tab.
I click on the 3 dots under the Action column and then choose Delete, but I get the message ‘user not found’ and the entry stays in the Pending list. These users have been here for months and I can’t get rid of them.
Here’s a screenshot of what I mean after I just tried to delete the first user on the list.
Since there wasn’t a reply to your message, I tried to run it by our documentation bot. Here is the response I got
To delete pending and unconfirmed users in MongoDB App Service, you can use either the App Services UI, CLI, or Admin API. Here are the steps to delete a user using each method:
App Services UI:
Select “App Users” from the left navigation menu.
Under the “Users” tab, select the “PENDING” button.
Find the user in the list and click on the ellipsis (...).
Select the “Delete User” option from the context menu that appears and confirm your choice.
App Services CLI:
Open your terminal and run the following command:
appservices users delete --user=<User ID>
Replace <User ID> with the ID of the user you want to delete.
3. Admin API:
Send a DELETE request to the Admin API endpoint in the following format:
Replace <access_token>, <groupId>, <appId>, and <userId> with the appropriate values.
If you are getting a “user not found” error, please ensure that you are providing the correct user ID when attempting to delete the user. Double-check the user ID and try again. If the issue persists, please provide more details about the steps you are taking and any error messages you are receiving so that I can assist you further.
