GitHub Student Pack activated but unable get free voucher

Hi everyone,

I recently completed the MongoDB Associate Python Developer path and signed up for the GitHub Student Developer Pack. However, when I log in, I see this message:

“Welcome and thanks for logging in. Unfortunately, we are unable to verify your status as a participant in the GitHub Student Developer Pack. Please visit the GitHub Student Pack home for additional information and how to register.”

I’ve double-checked that I’m a student, and I signed up using my GitHub account. Has anyone else faced this issue, or does anyone have tips on how to get around it?

@Aiyana_McConnell you help on this would be much appreciated.

Hi there! Sorry you’re having issues accessing your student benefits.

Sometimes when this happens, the user may be putting in the the incorrect email address so be sure to doublecheck and make sure that you’re putting the correct account info in.

Beyond that, I can recommend reaching out to GitHub Support to see if perhaps your GitHub Student Developer Pack benefits expired.

I will also reach out to you via DM to see if I can help resolve the issue.