Unable to attend exam

MongoDB University Certification Exams
1

I did not receive any link to join the exam, and I am unable to figure out where I need to log in to access the exam. This issue has caused significant distress and inconvenience.

Given this situation, I kindly request either a full refund for the exam or the option to reschedule it. I must express my frustration with Examity as a portal, as this experience has been quite disappointing. I contacted Examity, and the exam was marked as a no-show.I tried to reach out on certification@mongodb.com but no response from them even after a week.

Please address this matter urgently. I look forward to your prompt response and a satisfactory resolution.

Your Exam Information
Your Exam Appointment ID 2792355
Course Name MongoDB Associate Database Administrator Exam
Exam Name MongoDB Associate Database Administrator Exam
Appointment Date Jun 16, 2023 8:30PM PT

2

@Vijeesh_Vijayan We apologize for the delayed response. We are currently experiencing delays in our ticketing system and we working to resolve the issue. I have responded to your ticket that was on sent on Sunday. Please let us know if you do not recieve an email.
Thank you!

3

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.